Email scanlystudio.support@proton.me and a person will answer. Please name the watch face and your watch model.
Buy and install the watch face from Google Play on your phone or directly on your watch. On the watch, touch and hold the current watch face, swipe to the new one and tap it. If it does not appear, scroll to the end and tap Add watch face.
Touch and hold the watch face, then tap Customize (or the pencil icon). Swipe to the option, such as Neon color, and pick one. You can do the same from the Wear OS or Galaxy Wearable app on your phone.
Our watch faces need Wear OS 4 or newer, for example Pixel Watch, Galaxy Watch 4 and later, and other current Wear OS watches. They do not run on Apple Watch, Fitbit or Garmin.
The watch face follows your watch’s time format. Change it in the watch’s Settings under System → Date & time.
Purchases are processed by Google Play. Within 48 hours of buying you can request a refund at play.google.com → Order history. After that, write to us and we will help.